A Robust Real-Time Check on Compliance with Company Standards, Programs, and Policies
Are you looking for a way to gain valuable insights into your retail business? Do you want to improve customer satisfaction and enhance the overall customer experience? Look no further than MY CX's mystery shopping for retail store. With our expertise and innovative approach, we can help you unlock the secrets to success in the competitive retail industry.
Specialised and intensive business audit
Our mystery shopping program, you can evaluate and improve every touchpoint in your retail business. From the initial greeting at the entrance to the final interaction at the checkout counter. Our services include:
- Analyse the customer experience at every step.
- Our mystery shoppers pay attention to details such as store cleanliness, product availability, staff knowledge, and overall atmosphere.
- Commercial awareness and selling skills
- Cashier service
- Merchandising, housekeeping and POS material