Are you a franchisor running multiple franchisees at different locations? Is it getting difficult to keep track of your franchisees’ performance? Are you finding business expansion difficult? Now manage your franchise business seamlessly and maintain your brand reputation across all your franchisees with our Mystery Shopping Franchise Business services at My CX.
With a great deal of trust involved in running a franchised business, franchisors must ensure customers receive high-quality, consistent services at every branch. This is where mystery shopping franchise services come in! Trained and experienced mystery shoppers at My CX will anonymously audit your stores regardless of their locations to identify variances.
With our mystery shopping franchise business services, franchisors can ensure service and brand consistency to thrive and flourish.
From cleanliness to store layout, to customer satisfaction and staff knowledge about the products/services, we will objectively measure all your franchisee KPIs. Our final report will ensure all your franchisees are performing appropriately and will help you improve on areas that lack quality.
If you want to ensure a successful and profitable franchise business, contact My CX today!