Loss Prevention & Compliance

Inner Banner (1)

Loss Prevention & Compliance

Loss Prevention & Compliance services offered by My CX can help your business stay ahead of the curve and protect your bottom line. My CX has a long history of providing expert Loss Prevention & Compliance services to businesses in various industries. We understand the importance of safeguarding your company against potential losses, and our team is dedicated to helping you protect your business. Whether identifying risks for potential theft within a retail setting or assessing compliance with the advice being given by a financial services company, the services offered by My CX will provide you with the peace of mind that your business is operating within the law and minimising potential risks.

Why My CX For Loss Prevention & Compliance?

  • Expert analysis and situational awareness

  • Unmatched expertise and knowledge of the latest laws and policies

  • Easily accessible findings in your online portal


Loss Prevention & Compliance Services

When it comes to protecting your bottom line and your business, nothing is more important than ensuring your losses are minimised and eventually eliminated and that your business is not falling short of any compliance requirements. We offer a wide range of services in this space that will help you be confident and secure in your business processes moving forward.

Loss Prevention

Loss Prevention

Are you concerned about theft in your store? Do you want to know what security vulnerabilities exist within your business? My CX can help. Our loss prevention services are designed to help you identify risks and vulnerabilities within your business so that you can take steps to mitigate them.

System & Process Compliance

Are you confident that your systems and processes are compliant with all relevant laws and regulations? Do you want to know for sure? My CX can help. We offer a comprehensive compliance assessment service that will help you to understand your current compliance posture and identify areas for improvement.

Loss Prevention & Compliance Services Image 02
Loss Prevention & Compliance Services Image 03

Franchise Compliance

As a franchise owner, it's crucial to the ongoing success of your brand and your franchise that your franchisees comply with all requirements, from branding to the deals they offer in their store.

My CX can help you to monitor and enforce franchise compliance through our Franchise Compliance Assessment service.

Royalty Assurance

My CX's Royalty Assurance services are designed to help franchise owners ensure that they are collecting all the royalties owed to them. Our team of experts will work with you to review your royalty statements and identify any discrepancies. In addition, our Royalty Assurance services can also help to prevent future underpayment by ensuring that your franchisor is in compliance with the terms of your franchise agreement. By using our services, you can be confident that you are receiving all the royalties you are owed and that your franchisor is in compliance with your franchise agreement.

Loss Prevention & Compliance Services Image 04
“Every customer contact will determine if they will return.”

Don't hesitate to Contact Us

Contact us today to learn more about how we can empower you with the data and insights you need to improve your customer experience.


My CX has been empowering our clients with the insights and data they need to make a tangible difference in their customer experiences for years. Check out some of our latest and greatest testimonials from real-life clients who have experienced the My CX difference.

TKW Research provides highly responsive client leadership – they won't leave you waiting for an answer! They asks the right questions at the right time and ensures her team delivers what is promised. They are great to work with – and are always able to flexibly adapt to our changing needs and proactively finds ways to help us to the job better, cheaper and faster.

Testimonial Img 04

Charles Coulton

Founding Partner at Whereto Research

I have approached TKW Research on multiple occasions for fieldwork quotations, and they are always careful to ask the right questions to fully understand the brief, but then uses their expertise to really flesh out the practicalities of the job - which is what we all want from a fieldwork partner! They go also go above and beyond to meet client deadlines and co-present pitches, which is so appreciated on large jobs.

Testimonial Img 05

Kim Sullivan

COO at Orima Research

Zoos Victoria have been working with TKW for seven years. They have been excellent in pinpointing our strengths and weaknesses in the Admissions and Retail areas of our business. Their unbiased mystery shopping results have enabled us to continually improve our sales and visitor experience front-line teams. Their service is always professional and prompt and I highly recommend using TKW for your mystery shopping research.

Testimonial Img 01

Eamonn Verberne

General Manager at Memberships Zoos Victoria

Bridgestone select implemented face-to-face mystery shopping at all of our Bridgestone select stores. My CX offered an easy to use solution, delivering us an outcome with minimal fuss and the ability to adjust the program at short notice.

Testimonial Img 03

Adam Trembath

Congratulations from us all on such a stellar job smashing the target at the State Library. You exceed the target every time! We all really appreciate this - please pass on our collective thanks to the team.

Logo Mhm

Lucy Shorrocks

TKW is a long-standing, experienced company with national coverage and capability. They will do what is required to get the job done and aren't afraid to put forward alternate suggestions as to how a methodology or approach could be improved. TKW has provided excellent field services to Painted Dog on this project over the past 9 years.

Testimonial Img 06

Chris Batini

“Customer service shouldn’t just be a department, it should be the entire company.”

Don't hesitate to Contact Us

Contact us today to learn more about how we can empower you with the data and insights you need to improve your customer experience.