Have you ever wanted to get paid to shop? Well, now you can with My CX!
My CX is always looking for new mystery shoppers/evaluators to join our team. As a mystery shopper/evaluator, you will have the opportunity to work with some of the biggest brands in Australia and earn great rewards for your efforts.
To become a mystery shopper/evaluator with My CX, simply fill out the online application form and one of our team members will be in touch.
At My CX we follow a stringent process to ensure the best possible results for our clients. So, what does that mean for you? It means we make your life incredibly easy with clear instructions and directions so you're never in doubt about the task at hand.
Fill out our online application form to be reviewed by our expert team members. If you're a suitable candidate to join our team of evaluators, we'll be in touch!
Once you're on board, we'll provide you with all the training and testing you need to start. This is an essential step in our process.
After you've successfully completed your testing and training, you'll start receiving shopping assignments from us based on your location and availability.
Once you've received your assignment, it's time to get shopping! Remember to follow the instructions carefully and take note of any specific requirements, such as taking photos or videos.
Once you've completed the assignment, simply submit your report via our online portal.
After we've received and reviewed your report, we'll process your payment, and you'll receive your earnings! It's that easy.
At My CX, we pride ourselves on providing the best possible service to our clients, and that starts with our team of mystery shoppers/evaluators. Some of the benefits of becoming an Evaluator with My CX include the following:
Assignments are sent out a month, sometimes more, in advance to ensure you have plenty of time to confirm your availability.
You'll always receive clear instructions with each assignment, so you know exactly what's required.
You can choose when and where you work to ensure it fits your lifestyle.
We offer competitive rates for all of our assignments.
In addition to your hourly rate, you'll also have the opportunity to earn rewards and incentives for completing assignments.
You'll be part of a supportive team who are always available to help if you have any questions. Ready to become a mystery shopper/evaluator with My CX? Sign up today!
We're always looking for new mystery shoppers/evaluators to join our team, so if you're interested in being a part of something great.
If you're interested in becoming a mystery shopper/evaluator with My CX, simply fill out our online application form, and one of our team members will be in touch.
We look forward to hearing from you!
Wondering what customer experience actually means? Got a question about mystery shopping? Check out our Frequently Asked Questions!
Mystery shopping is a research method used to evaluate customer service, products and compliance with company standards. It can be used in stores, restaurants, call centres, dealerships and other businesses.
A mystery shopper, also known as a secret shopper or customer service evaluator, is someone who poses as a customer to assess the quality of customer service.
Customer experience (CX) is the way customers feel about their interaction with your company. It’s the sum of all touchpoints a customer has with your business, from discovery and research to purchase and post-purchase.
Customer experience management (CEM or CXM) is the strategy and process of improving customer experience. It starts with understanding customer needs and expectations and then designing and delivering solutions that meet or exceed those needs and expectations.
There are many ways to improve customer experience, but it all starts with understanding your customers and their needs. Once you know what your customers want and expect, you can start designing and delivering solutions that meet or exceed those needs.
There are many benefits of good customer experience, including improved customer loyalty, increased sales and revenue, higher customer satisfaction and retention rates, and improved business performance.
Contact us today to learn more about how we can empower you with the data and insights you need to improve your customer experience.
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