My CX

Kris Ram

General Manager – New Zealand

Working as our General Manager for the NZ operations with over 13 years of experience in the industry, Kris believes in working closely with clients to provide the highest level of service and providing them with strategies on how to successfully complete and deliver customer experience projects within the time frame and budget.

Kris is responsible for building and managing relationships with clients, developing and implementing strategies for the betterment of the projects and being available to meet client’s requests.

Our Team

The MY CX team is a group of highly-skilled individuals passionate about customer experience. We work closely with our clients to ensure they receive the best possible service. Learn more about our team using the links below.

Sandhya Le Grand

Chief Operating Officer

Mandy Admiraal

General Manager – Research & CX Specialists

Vani Pandya

National Manager

Alicia Morey

Project & Engagement Manager

Dylan Murray

General Manager – Healthcare

Naomi Haque

Operations Manager - NZ

David Baxter

Chief Data Scientist

Tony Leiberman

Quality & Compliance Manager

Our Unique Certifications & Accreditations

My CX is proud to bring an unparalleled level of professionalism to the Mystery Shopping space. The My CX quality management system is certified to ISO 20252, which sets out requirements for a quality management system and requires senior management to be responsible for the quality of client service and continual improvement. See all of our accreditations below.

“Good CX does the marketing for you.”

Don't hesitate to Contact Us

Contact us today to learn more about how we can empower you with the data and insights you need to improve your customer experience.

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