The Team Helping Australian Businesses Deliver Exceptional Customer Experiences
At My CX we are proud to have cultivated a culture committed to excellence for our clients.

Experienced Management Team
The My CX team is built with a strong core of experienced management that truly understands the vital role that mystery shopping plays in helping our clients guide their decision-making process.

Exceptional Mystery Shopper Assessors
We are constantly building and training the next generation of Mystery Shoppers. At My CX we call them assessors because we believe the sophistication of the task has grown exponentially in recently

Experience Across Multiple Industries
Our team boasts experiences across multiple industries. Mystery shopping has evolved far beyond assessing the retail or hospitality experience, and our team meets these new demands with an exceptional

Communication You Can Count On
Our team values exceptional communication with our clients to ensure they remain in the know.

Knowledgeable Experts
We are here to answer any questions about Mystery Shopping or Customer Experience.
Our Team
Meet the people who make the My CX vision a reality! These amazing people are the lifeblood of My CX and have helped our clients achieve exceptional customer experience outcomes.









Our Culture
At My CX we are committed to excellence and have worked hard to cultivate a culture of high performance that attracts and retains exceptional people with wonderful skill sets. Our open and collaborative approach to work ensures our people can make a telling contribution to our organisation and the clients we serve.