Our People

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The Team Helping Australian Businesses Deliver Exceptional Customer Experiences

At My CX we are proud to have cultivated a culture committed to excellence for our clients.

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Experienced Management Team

The My CX team is built with a strong core of experienced management that truly understands the vital role that mystery shopping plays in helping our clients guide their decision-making process.

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Exceptional Mystery Shopper Assessors

We are constantly building and training the next generation of Mystery Shoppers. At My CX we call them assessors because we believe the sophistication of the task has grown exponentially in recently

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Experience Across Multiple Industries

Our team boasts experiences across multiple industries. Mystery shopping has evolved far beyond assessing the retail or hospitality experience, and our team meets these new demands with an exceptional

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Communication You Can Count On

Our team values exceptional communication with our clients to ensure they remain in the know.

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Knowledgeable Experts

We are here to answer any questions about Mystery Shopping or Customer Experience.

“Every customer contact will determine if they will return.”

Don't hesitate to Contact Us

Contact us today to learn more about how we can empower you with the data and insights you need to improve your customer experience.